Lucrin's professionalism is unmatched. The customer service team is very responsive, polite, attentive, and respectful. The website navigation is user friendly and comfortable. My leather planner is of high quality and beauty, and when something went wrong, they replaced it without any hassles. Just one quick message from me and they sent me a new one...no questions asked, as well as an apology for the inconvenience. This company has me hooked for life.
I am delighted by the quality of the merchandise I received. Not only is the grade of leather exceptional, the materials used in the mounting, detailing and packaging of the products are luxurious as well. Leather desk products from other manufacturers simply do not compare. I am even more impressed by the level of customer service - I will most certainly be back.
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Great service, easy order tracking arrived within 7 days
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